Why Can’t You Find Your Reports? Understanding Deactivated Reports

Why Can’t You Find Your Reports? Understanding Deactivated Reports

LegalServer contains hundreds of reports, and the Data Department is responsible for maintaining, organizing, and ensuring the accuracy of these reports.

As part of ongoing maintenance, we regularly review and deactivate reports that:
  1. Are seldom viewed or rarely run
  2. have outdated or duplicated versions
  3. are no longer needed by programs or staff
This cleanup process helps keep our CMS efficient, reduces clutter. and ensures staff are using the most accurate and up-to-date reports.

Please note, you cannot delete anything on LegalServer and thus reports can only be active or deactivated. It is crucial that you check the deactivated list before creating or saving another report. 

Can't Find a Report?

If a report you previously used no longer appears, it may have been deactivated as part of routine maintenance. Here are steps to check and how to request it back:


1. View All Reports

To see every report- active or inactive: 
  1. Open Reports tab
  2. Locate the filter 'Active?=Yes'
  3. Click the 'X' to clear that filter
You will now see all reports. including inactive ones. 



2. Request to Reactivate a Report

If you locate an inactive report you still need:
  1. Contact the Data Department at datasupport@crla.org  with a request to reactivate it
  2. Include the purpose or reason you need this report activated
  3. Provide a screenshot or link to the report to speed up processing


If you need assistance understanding which report best meets your needs, the Data Department is always available to help!